Residential Services
Welborn Doors Reviews & Testimonials
"I just wanted to take the time to say thank you. We recently were having an issue with our garage door and called you for help. Our service tech was Ben and he exceeded our expectation from a professionalism and service standpoint. I am sorry to say we had called a competitor initially and were extremely upset with their service, and in the end I feel like they were purposely deceitful. Ben took the time to explain to me what all the issues were. The door had been wired incorrectly and the wrong grease had been used to lube the screw drive which was leaking all over the floor and our cars. Also the other company's tech had yanked the radio wire off the circuit board so our remotes were no longer working. Ben fixed all our issues and even cleaned up the mess your competitors had left behind. I will recommend you to all of my friends and colleagues. It is a rare thing these days to find a company that is honest, knowledgeable and hard working. Congratulations and may God bless your business and employees like Ben. Keep up the good work."
~Tim Davis
~Tim Davis
"Thanks for the great garage door install that Welborn accomplished at my home yesterday afternoon, everything went as i had hoped it would. The installer came on time and completed the job flawlessly, I especially wanted to bring to your attention the superb work of your installer Alex. He communicated with me in a superior manner and simply put got the job done! when i need my 8x7 door replaced i will ask for him by name."
~Stephen Massey
~Stephen Massey
"We would like to thank you for coming to our rescue last night. Jason was very professional, courteous, informative and fixed our problem. Thank you again and we will direct our friends to Welborn."
~Madeline Burnham
~Madeline Burnham
"I want to tell you that I was very pleased with the work Roshon did on our garage door. He arrived on time and quickly diagnosed the problems. He was extremely professional, pleasant, and considerate. We will call for him again! Thank you for running a very professional business. As a consumer, I certainly appreciate it. Happy new year"
~Kevin Kinser
~Kevin Kinser
"My husband recently backed into a closed garage door. One panel was cracked and all other garage door companys I had called, wanted to replace the complete door. When your tech came out, he suggested just installing a brace on the cracked section, for a very small fraction of price, compared to total replacement. So far, it has worked perfectly, thank you for saving us a large amount of money"
~Julie Holt
~Julie Holt
"Just a note to let you know that Mike Boyle just installed 2 new springs on my garage door and did a tune up. Very efficient, very pleasant He did a good job. Will definitely recommend your company"
~Mike. Jim Hughes
~Mike. Jim Hughes
"Thank you for the prompt service. Your technician, Roshon called at the time you said he would, and was here within 5 minutes. W O W! Talk about promptness. The young man did a great job, what a delightful person and knowledgeable too. He assured me that I had called the right company for the job. You're right! Thanks again for everything. YOUR NEW CUSTOMER!"
~Gwendolyn Roberts
~Gwendolyn Roberts
"Just wanted you to know that I had my GD serviced by Roshon, he was very pleasant and very informative about other concerns I had, that related to my garage. Especially about snakes and mud-dobs or whatever they are called. I will recommend Welborn and Roshon to all my friends and neighbors. Also , I was impressed with the operator who took my call, when I informed her of my problem, she tried to help me fix it myself. Made me realize that Welborn was not just after my money. Thank you for your code of ethics and you friendly and professional technicians."
~Janice Robinson
~Janice Robinson
"I just wanted to let you know that Joel did a great job Tuning Up my garage today. He was timely and very professional. Joel also did a good job informing me of my current garage door situation. Anyhow, I just wanted to provide you with my feed back. Thanks!"
~Teresa Graham
~Teresa Graham
"Just a quick note to let you know how impressed with Danny. He called twice during the day to let me know his status. He was in and finished with the repair of our garage door in an extremely short amount of time. Very polite and professional as well. He's a great representative for your company. Thanks, "
~Jodi Bartek
~Jodi Bartek
"These folks are great! The person who answered the phone was very helpful and business like. I selected the Liftmaster half HP belt drive opener, I had contacted another overhead Door company, but they only sold the 8550 which had features I didn't need and was almost $100 more expensive. This unit is advertised on their web site and in a coupon in Val-Pack for $339 and the total installed price was $339; no surprises, add ons or trip charges. The installer Mike arrived about three hours after my phone call and was very friendly and professional. A first rate install and clean up in about an hour"
~Eric Jessup Plano
~Eric Jessup Plano
"Just want to compliment your company of a job well done. I had one of your techs, Roshon come by last Fri and he not only did a great job, he's a delightful,courteous,friendly and professional and knowledgeable person and rest assured your company has gained a customer for life as far as garage door services are concerned!"
~Roger West Arlington
~Roger West Arlington
"Just wanted to let you know that I had my garage door fixed by Roshan on 10-26 and he was awsome. He was on time. He explained to me the problem and how he was going to fix it and then he quoted me a fair price for his work. He was done in about 30 minutes and I am very satisfied with the job he did. If I have any more problems I know who to call. "
~Thanks.Teresa Barham
~Thanks.Teresa Barham
"We at Eagle Labs Inc. really appreciate the timely manner in which your technician arrived to repair our overhead door. Technicians name is Jose, he was friendly and professional and ultimately got the job done. Thanks again for providing professional and friendly service, Welborn will be the company we trust and rely on in the future."
~Eagle Labs Inc.
~Eagle Labs Inc.
"I am writing to inform you that you had an installer come out and install a garage door opener complete system, and your guy was awesome! I'm in customer service myself, so your guy not only did a great job, but was very informative and professional, I believe Mike represented your company like it was his own! He deserves a pat on the back! an attaboy! I will always refer ya'll to everyone, thanks again!"
~Joe Cortez
~Joe Cortez
"Thank you for the prompt service. The technician called at the time I was advised he would, and was there within 15 minutes. He was very courteous and had our spring replaced and everything working again within about 30 minutes. I was very pleased with the service and will use you in the future if the need arises."
~Thank you Mark Burgin
~Thank you Mark Burgin
"Pls. accept my sincere thanks for the services provided by your Roshon which were very satisfactory."
~Ash Damre
~Ash Damre
"Just wanted you to know that Roshon did a great job for us last Monday. We will definitely recommend you to our friends and neighbors."
~Debbie and John Haglund
~Debbie and John Haglund
"My name is Shelly Crow and I had my garage door repaired by Jose last week. I just wanted to let you know that he did a great job and provided excellent customer service."
~Thank you,Shelly
~Thank you,Shelly
"They initially came out and provided a quote that was best compared to the other contractors so I hired them. The gentleman arrived on time and completed the service quickly and efficiently. He was very helpful in explaining what was wrong and what he did to fix it. I would definitely recommend them to anyone. "
~Cheryl d
~Cheryl d
"I was totally satisfied with the service Welborn garage door provided this past weekend. The service man (Jason) was very knowledgeable in my personal need for garage service. He immediately recognized the problem when he walked in the garage. I will definitely keep Welborn Garage Doors penciled in for future garage problems and will highly recommend friends and family. THANKS! Jason. May 31!"
~Frances M
~Frances M
"Welborn came out and gave us an estimate. They explained the products available for our needs. The price was good. They completed the job to our satisfaction. We are very happy with our garage doors. They added value to our house. Welborn gave us a warranty on the doors and we hope to get service after the sale. Good job, Welborn!"
~William W
~William W
"I am very pleased with the installation. Rep took the time to explain the operation of the new garage door opener. He was very patient with all the questions and and even took the time to show us what and what not to do to ensure the we get long life out of our new garage door and opener. From the first call when selecting the garage door and opener that we were looking for, even what color would be best, this was a very pleasant experience."
~Anita S
~Anita S
"Wanted to thank Welborn Doors and Mike B for the outstanding service today. Another company came out and didn't have any parts and wanted to reschedule another trip. I called Welborn Doors and they were able to squeeze me in the same day for no additional charge! Mike came out and was professional and courteous. He repaired my broken spring and even made some adjustments to my door that were unrelated to the spring issue. I would highly recommend Welborn Garage Doors in Rowlett!"
~Jeff S
~Jeff S
"We have had so many issues with our 20+ year old garage door. Joel, our technician just left, and I could not be more pleased. He diagnosed the problems we were having and was able to address the issues quickly and professionally. He was polite, articulate and I felt very safe with him in our home. I *will* be recommending your company to friends and family. Thank you, thank you, thank you to Joel and to Welborn Garage Doors! It has been a very long time since a company or technician has impressed me this much."
~Emily S The colony
~Emily S The colony
"I would like to commend Jose on our service call. Last night gate was not working. We managed to get it open by manually pushing it will it was making terrible noise; we turned it off and called you this morning. I was called that early appointment came available. From first meeting, Jose was friendly and kind. The gate actually worked when he tried. He cleaned out area and oiled the parts. I actually bought some additional gate openers from him. My experience was completely positive and will certainly call again if problems arise and request him if possible.Thank You!!"
~Bonney Urschel Dallas TX
~Bonney Urschel Dallas TX
"For several years now we've been a very satisfied Welborn customer. We first discovered Welborn when Jason was one of several people we had come out from different companies to quote replacing our garage door and opener. Jason talked us out of it, treating our money as his own, and offering less expensive alternatives to fix the root issues. Over the years, Jason has done this at least 3 or 4 times! Finally, this past week, in preparation for having the exterior of our home painted, I was ready to have the door replaced and have a dent-free insulated door and newer quieter lift installed. Of course, Welborn, Jason was the only number we called. The day after receiving the quote, Michael Meraz showed up to do the installation, and he was courteous, professional and did an excellent job on our installation."
~Troy fort worth
~Troy fort worth
"Roshon once again provided us with outstanding customer service on April 26, 2011. We looked forward to his service call this year. Roshon has a unique gift for connecting with his customers. He is very personable and knows what he is doing. Thank you Roshon... Ruth and I appreciate you and how well you represent Welborn Garage Doors!"
~Ruth and Robert Krauth
~Ruth and Robert Krauth
"I wanted to send an email to let you know how happy we have been with ourservice at Welborn. Our service representative, Jason, has helped us withour garage needs for about 5 years now and every time he is called to our house, he is efficient, skilled, honest and friendly. I just wanted to take a minute to let you know that we think he is a great asset to your team and we've been very happy with his work. Thank you for your time,"
~Todd and Blynda Fort Worth, TX
~Todd and Blynda Fort Worth, TX
"Michael Meraz just left our home having completed what turned out to be a 2 day job. He was extremely courteous, skillful and informative. Michael called ahead at the time promised, arrived on time and had the necessary equipment. It was a pleasure to work with him. He countered a problem but knew the solution quickly. Thank you and thanks to Michael, certainly a valued employee. We would be glad to pass on the experience to our neighbors."
~J. Harvey Southlake, Texas
~J. Harvey Southlake, Texas
"I had Welborn out on Friday July 1, 2011 and they we great, Roshon was very nice, helpful and new what he was doing. I have already referred Welborn ,Roshon to two people I know. Thanks for being there and not charging a arm and a leg for your services. Welborn will be who I call for my garage door needs from now on."
~David Dunn Grand Prairie
~David Dunn Grand Prairie
"I got your company information from Angie's list. I want to thank you for the excellent service especially the quick response and high quality work to fix the garage door."
~Thanks Michael Basehart
~Thanks Michael Basehart
"I want to send a thank you to Roshan from Welborn Garage Doors. He came in and immediately located the problem. He was fast, professional and friendly...He was trustworthy and I felt safe around him..you know these days you have to be careful who you let in your home. I will request him in the future.. he was from the Rowlett office."
~Stephanie from Dallas Texas
~Stephanie from Dallas Texas
"Thought my garage door had it! But in walks Jason and when I explained to him what happened his way of being positive about the problem assured me it was going to be okay. That is also the way he works. He came promptly, did his job, explained to me what he did and said Thank You to me when I should be the one to say Thank You!."
~Great Job,Ruth Zavala
~Great Job,Ruth Zavala
": Brian from Welborn Garage Doors responded to our request for emergency service on a Wednesday night. One of our springs had broken and the door opener was inoperable. He came out within two hours and diagnosed the problem, measured for the appropriate springs and accessories, and returned on Thursday to install. He installed two custom fit springs and related items, finishing up on Saturday with the installation of long screws. Brian was knowledgeable and told us all of the options for dealing with the problem without trying to sell us anything extra. We have an old wood door and garage door opener that had been replaced over 15 years ago. Brian has serviced the door before, both as a routine maintenance call. We are pleased with his work and recommend the company without reservation. "
~Norma Tomlinson, Richardson
~Norma Tomlinson, Richardson
"From start to finish this was a good experience for us. The lady on the phone when I called was very pleasant and nice. The technician Brian was courteous and helpful in explaining what was needed. I can see why this company is so highly rated by others!"
~Dennis Redman Dallas
~Dennis Redman Dallas
"Joel called before arriving and provided excellent service. He was very professional and personal. He explained things to my understanding. I felt confident in his service and with recommendations he made."
~Darlene, Lewisville
~Darlene, Lewisville
"Outstanding service. Definitely will use again,beyond expectations Thanks. "
~Michael Basehart, Dallas
~Michael Basehart, Dallas
"We were extremely pleased with the work that your technician Joel did today to get our garage door moving smoothly again. Joel was very knowledgeable, diagnosed the problem quickly, and soon everything was working smoothly and quietly. He was also good about answering the various questions I had. We will definitely use Welborn Garage Doors in the future!"
~Charlie Pillow Grapevine
~Charlie Pillow Grapevine
"Thank you for the awesome service today! Roshon was awesome...fixed the problem...very polite and courteous! I will definitely be calling on you when we have a REAL problem or need new garage door stuff!!! I will also refer all of my friends to your business! Thank you for a job well done...it is a unique thing to find these days! Thanks again!!!"
~Jennifer Bird Ft Worth
~Jennifer Bird Ft Worth
"Our garage door spring was broken. We could not raise the door to get into the garage. We used Angie's List to locate a reliable garage door repair service. Since Welborn's had excellent reviews, we called them. The lady answering the phone on a Sunday morning was very courteous and helpful. The service man called ahead of time to let us know he was en route. Roshon,the Welborn service representative,was on time,polite, and he talked with us about several options and pricing.He replaced 2 springs and additionally oiled/lubricated the garage door. Roshon did an excellent job for us and we are very happy with his work. We would not hesitate to call Welborn again and we'll ask for Roshon!"
~Bethany Griffin Red Oak
~Bethany Griffin Red Oak
"I had a damaged aluminum garage door. The actuator arm had been torn out of the lifting brace. The repair man straightened the door, replaced the top brace and attached the acturating arm in about an hour. I had assumed it was going to require a new panel on the top of the door. A tune-up was completed with new rollers. The door works like new."
~Duane Chance Denton
~Duane Chance Denton
"I wanted to send you a note and compliment my technician, Jose. He arrived at exactly the time that was promised, he called ahead to alert me that he was here, and was extremely courteous and thorough. We've used Welborn Garage Doors for our garage, but this is the first time I've had you provide maintenance to my sliding gate. I've come to rely on it to keep my family safe, so when it wasn't working today, I was a bit panicked. I appreciate how quickly Jose was able to get it done. Now I'll sleep soundly tonight!"
~Cynthia Rodegast
~Cynthia Rodegast
"I agreed to someone coming over between 9 and 12. I was apprehensive to have to put all my prior engagements on the back burner but felt like I didn't have a choice. The technician Roshon not only showed up early enough for us, but was just wonderful! He was very friendly and represented your company in a very professional manner. He was very informative on garage door maintenance and seemed to be very knowlegeable of what he was doing. He was very efficient and got our door repaired fast. Needless to say, I plan on referring you to friends and family. I will definitely be a return customer."
~Gracie Rojas Arlington
~Gracie Rojas Arlington
"Recently, your door technician Roshon came to my home to do a garage door tune up. He arrived promptly at the scheduled time. He quickly diagnosed a quirk with the door operation that had been annoying me, and in short order had the problem fixed and the door operating smoothly. He has serviced my door on a previous occasion and it is a pleasure to do business with him. He is always friendly, courteous and takes time to explain any problems with the door. Thank you for providing such professional employees as Roshon to your customers. I'm been very satisfied with the service I receive from Welborn and will recommend your company to others. "
~Tim Janhsen Arlington
~Tim Janhsen Arlington
"I just wanted to let you know how pleased I am with the service we received today from Joel. He was kind, pleasant, informative and had a great sense of humor. I also really appreciate the reasonable $35 charge for my second garage door. That was not clear to me in my original purchase through Angie's List. Please let Joel know how much we appreciated him! This is my third Angie's Big Deal that I've purchased and, by far, this is the best all around deal I've receive! We certainly will be back for our future services."
~Kathy Carrollton
~Kathy Carrollton
"Just a note of thanks for your technician, Roshon. He had worked on my neighbor's garage previously and due to his work she suggested I try your company to repair my garage door. I found Roshon to be very informative, pleasant, cheerful, efficient and a delight to be around. He went out of his way to make sure everything was checked out completely. I would certainly refer others to your company due to Roshon's way of doing business. If I should ever need your services again I would certainly request that you send him back out. I love having my garage door working again. Thank you!"
~Norma Lynn Duncanville
~Norma Lynn Duncanville
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